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CLIENT REVIEWS

Property Maintenance Services Recommendations 

"Our family has a home in Saint Charles but we move to Wellington, FL for 5 months in the winter. I needed someone to keep an eye on our home while we were gone so I called Helen. I can tell you that she is incredibly detailed, prompt, communicative, organized and great to work with. Over those 5 months, we agreed that she would come to the home every Monday and check every room, run water in sinks, showers, tubs, flush toilets, check basement, main level and upstairs for anything out of the ordinary, walk outside perimeter, put out trash and bring the cans in the following day, check gates, monitor pool, check every door and confirm no damage and that they were locked. Basically a thorough check weekly. In addition to that, I asked for miscellaneous tasks such as moving furniture and personal items, fixing an outdoor hanging swing that had fallen, fixing doors that had issues, working with pest control, scheduling housekeeper, sending me mail and FedEx packages, handling snow removal, cleaning out the refrigerators, monitoring temperature in the home and more. Whatever I requested was handled either by Helen or she contracted and facilitated it to get done. Her attention to detail is superb. For instance, there were a few times that my husband came to town or a friend went to the house and I neglected to tell Helen. Sure enough, come Monday, she would contact me if ANYTHING was out of place. For instance, a water bottle on a nightstand that was not there the week prior. Or a towel hanging that was not there before. That kind of thing. In the end, I would literally keep working with her even upon returning for extra assistance monthly. However, we are renting the home as we have re-located. So, do not hesitate to call Helen for assistance even if you think it is not what she specializes in. You won't regret it!"

Kelly M

"To Whom It May Concern:

On Behalf of the K*** Family, I would like to express strong recommendation for Helen Paul of Personal Concierge Services.  Helen provided the family with compassionate support during a very difficult time and was instrumental in helping our family. Helen will be an asset to anyone requiring her services." 

Sincerely Karen C

K*** Family Representative 

Senior Advocacy recommendation's 

       “Personal Concierge Services of St. Charles, Illinois is a business I highly recommend to any individual or family in need of an advocate or personal assistant, especially in our case where we do not live nearby.”… She acted as our family’s advocate between various doctors, helping our family to understand and follow their health care plans and taking notes at each appointment and sharing them with our family. Helen was crucial at our mother’s end of life care. She helped to find an appropriate housing and care facility and oversaw my mother’s caretakers while continuing her advocacy by my mother’s side. Helen accomplished all of this with her never-ending warm compassion and humor; truly earning a place in our family.”

 

Rebecca R. 

       “There are not enough superlatives to describe Helen’s care of mom and value to us. She anticipated mom’s needs and ours and was quick to offer suggestions and help that made all of our lives easier. My sister and I could not recommend Helen Paul more highly.”

 

Candace M.

   

 

      “My family and I cannot begin to thank Helen Paul deeply enough for all that she has done for our mother…Helen not only demonstrated consistent and constant care and professionalism, but innumerable times went far beyond any simply professional “call of duty” or obligation and blessed mom –and us—with great loving kindness, generosity, and advocacy. I think Helen was absolutely tireless in all she did for her…..Additionally, one of her strongest fortes is her advocacy and oversight, ensuring those in the medical profession, for example, are always looking out for her charge’s best interests. We cannot recommend Helen Paul strongly enough, and hope others are as fortunate.”

 

Tom R.

 

     

     “I am writing this letter to highly recommend Helen Paul as a Personal Assistant…My mother has a condition called Macular Degeneration, which caused a slow loss of her vision. Helen has been so helpful assisting her in coping with this transition. Helen’s genuine kindness and friendship as well as her professional and considerable ability gave my Sister and I the extra help we needed to make sure Mom was being well cared for when we couldn’t be with her.”

 

Buck N.

     “I highly recommend Helen Paul…She has the willingness to understand your needs and then works to meet them…She is confident in her abilities, resilient in unexpected circumstances, trustworthy, and uses common sense. Importantly, she has the utmost of compassion.”

 

Dennis F.

     “Helen is very well liked and respected amongst residents and staff alike. I would be very comfortable recommending her in the business she operates as a Personal Concierge.”

 

Cheryl K.

Executive Director

 

 

Many more Recommendations upon request

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